Social media sites are transforming not only the daily lives of consumers, but also how companies interact with consumers. Here at Morrison Foerster, across all of our practice groups, we are seeing complex, cutting-edge legal issues arising out of social media. As with the Internet boom during the mid-to-late 1990s, social media is generating new legal questions at a far faster pace than the law’s ability to provide answers to such questions. In an effort to stay on top of these emerging issues, and to keep our clients and friends informed of new developments, Morrison Foerster publishes this blog devoted to the law and business of social media.<h2>ABOUT MORRISON FOERSTER</h2>Morrison Foerster is a leading global law firm that transforms complexity into advantage for its clients. Our clients include some of the largest financial institutions, banks, consulting and accounting firms, and Fortune 100, technology, and life sciences companies. Highlighting the firm’s commitment to client service, leadership in market-changing deals and impact litigation, and values-based culture, Morrison Foerster has been repeatedly recognized as one of the top 10 firms on The American Lawyer’s A-List. Year after year, the firm receives significant recognition from Chambers and The Legal 500 across their various guides, including Global, USA, Asia‑Pacific, Europe, UK, Latin America, and FinTech Legal. Our lawyers passionately care about delivering legal excellence while living our values. Morrison Foerster has a long-standing commitment to creating a culture that respects and celebrates differences, while providing an inclusive environment. The firm has achieved Mansfield Certification Plus since 2018 as a result of successfully reaching at least 30 percent women, communities of color, and LGBTQ+ lawyer representation in a notable number of current leadership roles and committees. The firm also has a long history of commitment to the community and society through providing pro bono legal services, including litigating for civil rights and civil liberties, improving public education and fostering the wellbeing of children, advocating for veterans, promoting international human rights, enforcing the right to asylum, and safeguarding the environment.

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Aaron is the chair of the firm’s Technology Transactions Group and co-chair of the Interactive + Digital Media Group. He advises clients on a wide range of complex transactions involving intellectual property and technology, including structuring and negotiating strategic licensing, development, collaboration, procurement, and distribution deals.Aaron’s practice focuses on advising both established and emerging companies in a variety of data- and technology-intensive sectors, including software, SaaS, cloud-based technology, digital media (social media, AR/VR, gaming, streaming media, AdTech), AI, healthcare, consumer electronics, e-commerce, other online business models, and mobile applications. He also maintains an active practice counseling companies on branding and marketing, trademark licensing, and content-related transactions, as well as the intellectual property aspects of mergers, acquisitions, asset spin-offs, and private equity investments.He has represented clients such as Autodesk, Meta, OpenAI, Splunk, Konami, Kaiser Permanente, SoftBank, Visa, and Yahoo, among others.Aaron has been recognized by numerous publications for his work on market-defining technology transactions. He is currently ranked by Chambers USA for “Technology Transactions.”Aaron also serves as co-editor of Socially Aware, the firm’s award-winning newsletter and blog devoted to the law and business of social media, and regularly publishes on various IP and technology-related topics. Aaron is also a sought-after speaker on new and emerging areas of law, and is a frequent presenter and panelist at conferences and legal services programs. In addition to his active practice, Aaron regularly provides pro bono assistance to various nonprofit and charitable organizations such as Common Sense Media and the Starlight Children’s Foundation. He is a member of the board of directors of California Lawyers for the Arts.While in law school at the University of California, Berkeley, Boalt Hall School of Law, Aaron served as executive editor of the California Law Review and was elected to the Order of the Coif. Following law school, Aaron served as law clerk to the Honorable William H. Orrick and the Honorable Martin J. Jenkins, both United States District Judges for the Northern District of California.

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Aaron is the chair of our Technology Transactions Group. He advises clients on a wide range of complex transactions involving intellectual property and technology, including structuring and negotiating strategic licensing, development, collaboration, procurement, and distribution deals. Aaron’s practice focuses on advising both established and emerging companies in a variety of data– and technology–intensive sectors, including software, SaaS, cloud computing, AR/VR, AI, gaming, healthcare, consumer electronics, social media, e–commerce, other online business models, and mobile applications. He also maintains an active practice counseling companies on the intellectual property aspects of mergers, acquisitions, asset spin–offs, and private equity investments.

Aaron P. Rubin

Lawrence Gallick is of counsel in the firm’s Austin office and a member of the Technology Transactions Group.Lawrence focuses his practice on technology transactions and licensing matters. His diverse experience includes advising on SaaS agreements, cross-licensing agreements, research and collaboration agreements, development agreements, and distribution agreements. He counsels a broad range of companies across the software, hardware, life sciences, biotech and FinTech spaces, as well as other entities including universities.He advises clients in connection with general corporate matters including contract negotiations, and leasing and technology placement agreements.Lawrence also serves as co-editor of <a href="https://www.sociallyawareblog.com/" target="_blank">Socially Aware</a>, the firm’s award-winning newsletter and blog devoted to the law and business of social media, and regularly publishes on various IP and technology-related topics.Prior to joining the firm, Lawrence was counsel at another major law firm. Before earning his law degree, Lawrence was a web consultant, project manager, and web developer in Portland, Oregon, where he managed and consulted on projects using industry methodologies and performed custom development and integration of content management systems.Lawrence was named a Super Lawyers “Rising Star” in 2015 and 2018–2022, and is licensed in both California and New York. Lawrence earned his J.D. from the University at Buffalo School of Law, where he was the electronic systems editor for the Buffalo Law Review and awarded the ABA-BNA Award for Excellence in the Study of Intellectual Property Law.

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Lawrence Gallick

Anthony Ramirez is a partner in the Technology Transactions Group in the New York office of Morrison Foerster.Anthony advises clients on general commercial and transactional matters. He regularly advises companies on the IP aspects of their M&A transactions. His clients include technology, digital media and content for television and music, financial services, and communications companies with diverse intellectual property assets and issues.His practice focuses on the legal aspects of developing, licensing, and commercializing technology and intellectual property, as well as negotiating general commercial contracts, including outsourcing transactions, as well as content and data licenses. He regularly assists clients with legal issues relating to licensing and commercialization of digital media and content, digital content that is distributed over the Internet or streamed, mobile applications and social media, as well as the licensing of recorded music for distribution via digital platforms. Anthony is also experienced with issues relating to open-source software, software development, artificial intelligence and machine learning, cloud-based technology, and protection of proprietary information.Anthony has extensive experience working on matters involving disruptive technologies, such as blockchain. He has helped fintech clients with general intellectual property issues in connection with terms of service for online financial products and services.Anthony is an integral part of the outside pro bono legal team for nonprofit organizations based in New York, including advising clients on legal issues regarding entertainment, social media, privacy rights, and the negotiation of outsourcing and service agreements. Anthony received his J.D. from the University of Michigan Law School in 2009. He received his B.S. from Cornell University in 2004.

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Anthony Ramirez is a partner in the Technology Transactions Group in the New York office of Morrison Foerster. He advises clients on general commercial and transactional matters. His clients include technology, media, and communications companies with considerable intellectual property assets. His practice focuses on the legal aspects of licensing and commercializing technology and intellectual property, as well as negotiating general commercial contracts. He also regularly assists clients with legal issues relating to mobile applications and social media.

Anthony M. Ramirez

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Socially Aware is devoted to the law and business of social media, proactively addressing emerging issues and keeping our clients informed of new developments. We cover fields such as artificial intelligence, privacy and data security, Section 230, intellectual property, and much more.

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We reported this past May in our Socially Aware blog about efforts of law enforcement authorities in the United Kingdom to adapt existing laws to police potenti

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Tracking the Trolls:  A “Twitter Jitters” Update

Tracking the Trolls:  A “Twitter Jitters” Update | Socially Aware

Alistair Maughan

We reported <a href="http://www.sociallyawareblog.com/2012/05/30/should-we-all-be-getting-the-twitter-jitters-be-careful-what-you-say-online-particularly-in-the-united-kingdom/">this past May</a> in our Socially Aware blog about efforts of law enforcement authorities in the United Kingdom to adapt existing laws to police potential offenses committed via social media.  The UK government has <a href="http://www.huffingtonpost.co.uk/2012/06/12/defamation-bill-moves-to-unmask-trolls_n_1588793.html">just announced</a> proposals that will make it easier to identify people who abuse social media.The UK government’s somewhat surprising announcement came just after a <a href="http://www.guardian.co.uk/technology/2012/jun/08/facebook-revealing-identities-cyberbullies">recent case</a> that highlighted the problem that some law enforcement authorities seem to be having in deciding when to get involved.  That case also illustrated that the social media industry could be quicker to self-police, were it not for the fear of legal action.  In part, the UK government’s move is a reaction to the need—from both the police and the social media industry—for a better legal framework in which to take action against social media abusers.In the recent case, a woman who had been targeted by trolls with a campaign of online abuse <a href="http://www.dailymail.co.uk/news/article-2156365/Nicola-Brookes-victim-internet-trolls-wins-High-Court-backing-reveal-identities-targeted-her.html">won a UK High Court order</a> requiring <a href="http://www.facebook.com/">Facebook</a> to reveal the names, emails and IP addresses of the individuals behind the abusive messages.  Interestingly, the court action began only after the woman’s local police force refused to take action and was undertaken with the apparent full support of Facebook.The campaign of harassment against Nicola Brookes began when she posted a comment on Facebook in support of a contestant on the UK talent show “<a href="http://en.wikipedia.org/wiki/The_X_Factor_(UK)">The X Factor</a>”.  Immediately after Ms. Brookes had made the posting, she was subject to a campaign of harassment by anonymous <a href="http://en.wikipedia.org/wiki/Troll_(Internet)">Internet trolls</a> who targeted her Facebook account, set up a fake Facebook profile in her name using her picture, and posted explicit comments that, among other things, branded her a pedophile.Ms. Brookes quickly became frustrated by the lack of action from the <a href="http://www.sussex.police.uk/">Sussex Police</a> and decided to take matters into her own hands by initiating a criminal suit against the anonymous trolls via private prosecution.  In order to do so, however, she needed to know who the perpetrators were.  To get that information, she applied to the High Court for a procedural order under UK law known as a <a href="http://www.bailii.org/uk/cases/UKHL/1973/6.html">Norwich Pharmacal Order</a>—which the court quickly granted. A Norwich Pharmacal Order requires the person to whom it is directed (in this case, Facebook) to disclose particular documents or data.  Usually, Norwich Pharmacal Orders are targeted at individuals or companies who are somehow involved in wrongdoing, whether innocently or not, but are unlikely to be a party to a potential proceeding.  These types of orders are often used to identify the correct defendant in an action or to obtain information to bring a suitable claim.Facebook <a href="http://www.guardian.co.uk/technology/2012/jun/08/facebook-revealing-identities-cyberbullies">is supportive</a> of Ms. Brookes’ court order application.  Facebook reportedly shares information such as IP addresses and basic subscriber information when there is legal justification and an obligation to do so; however, given that it receives similar requests frequently, <a href="http://www.facebook.com/full_data_use_policy">its policy</a> is that all demands for information must be backed up by a court order.Facebook will be required to release the information as soon as all of the <a href="http://www.facebook.com/full_data_use_policy#otherthings">procedural requirements</a> (which include serving the court order on Facebook at its U.S. headquarters) have been complied with.  <a href="http://www.guardian.co.uk/technology/2012/jun/08/facebook-revealing-identities-cyberbullies">In a recent statement</a>, the company noted:  “There is no place for harassment on Facebook, but unfortunately a small minority of malicious individuals exist online, just as they do offline.  We respect our legal obligations and work with law enforcement to ensure that such people are brought to justice.”In a separate case, on June 11, 2012, a British court handed down a suspended <a href="http://www.dailymail.co.uk/news/article-2157690/Louise-Mensch-internet-troll-Frank-Zimmerman-spared-jail-vile-tweets.html">jail sentence</a> to an Internet troll who posted abusive tweets threatening a British member of parliament.The cases of Ms. Brookes and Ms. Mensch are merely the latest in <a href="http://www.sociallyawareblog.com/2012/05/30/should-we-all-be-getting-the-twitter-jitters-be-careful-what-you-say-online-particularly-in-the-united-kingdom/">a series of UK cases</a> involving lawsuits arising as a result of social media use. The UK government, as keen as any set of politicians to latch on to a populist bandwagon, reacted to this recent spate of cases.  As luck would have it, a draft Defamation Bill is already making its way through the UK legislative system—and rapidly. The government has announced an <a href="http://www.bbc.co.uk/news/technology-18404621">amendment </a>that will require websites to identify people who have posted defamatory messages online and will give victims of Internet trolls a right to know who is behind malicious messages, without the need for costly legal battles.  The new laws will apparently offer a defense to defamation claims to any online provider that identifies the author of defamatory material when requested to do so.It is far from clear, however, how the proposed legislation will work.  In theory, the power to compel disclosure will be balanced by measures to prevent false claims, but operators of websites and other social media platforms will also be concerned with not being placed in the position of having to make subjective judgments as to what meets the takedown or disclosure criteria.  There are further concerns that the legislation will find it hard to distinguish between abusers and genuine whistleblowers; and some futher doubt exists as to how the laws will apply to non-UK operated websites and online platforms.